How to Order

Step to order completion

1. Add to cart

Click to open the product detail page of the item you want. After confirming your item, click on the “Add to cart” button

image - Add to cart

2. Confirm your order

Confirm your order (Continue with purchase).
If you wish to purchase other items along with what you have ordered, click on the "Back to shopping" button or on the navigation bar at the top of the screen, and continue your shopping.

image - Confirm/Login your order1

AIf you have not completed your Membership Registration: Before Sign In

The content in the red frame "A" will appear.
If you are already a member: Enter your "Email Address" and "Password", and click "NEXT"
If you are not a member : Click "REGISTER" or "Non-member purchase procedure"

BIf you have completed your Membership Registration : After Sign In

The content in the red frame "B" will appear.
click "NEXT".

image - Confirm/Login your order2

3. Enter/Confirm your Personal Information

(1) Please enter your personal information

(2) Privacy Policy

Check "Agree" if you agree with our Privacy Policy and click "Confirm"

image - Enter/Confirm your Personal Information

4. Enter Payment/Destination

About Payment

Please choose the payment method. For types of Payment Method and details please see “Payment Methods”.

Delivery Destination

If you wish the item to be delivered to your registered address, choose "Receipient's Address". We can also send the item to the address other than the member. For such request, please choose "Receipient's Other Address", and the input field will appear. Please enter the designated delivery destination. For information concerning the number of days for the delivery, please see "About Delivery".

About the delivery of the standard purchased item

Please choose the desired delivery date and time. For detailed hours.

5. Confirmation of your order

Please confirm you order.

Use of Coupons

If you wish to use coupons, please input the coupon code and click "Recalculate".

Complete Order

When your order has been completed, Complete Order page will be displayed. You will then received a confirmation email from "Brand Off Online Store". Please keep the email till your ordered item arrives.

* If you do not receive the confirmation email, please check "Q&A regarding order| The email is not delivered." After we confirm the stock, we will contact you to finalize the order.